Availability:  Immediately

Reports To:  Systems Administrator


Summary:

This is a hands-on position that requires a strong customer service orientation.   Excellent technical skills as well as the ability to multi-task and prioritize in a fast-paced environment.


Job Accountabilities and Responsibilities

  • Diagnose problems, train users and provide desktop and mobile computing support.
  • Coordinate with vendors on basic facility issues.
  • Apply software patches/upgrades and respond to user requests as needed.
  • Diagnose, troubleshoot and resolve hardware, software or connectivity problems
  • Provide help desk support to onsite and remote users.
  • Troubleshooting telephone support for remote users using VPN or RDP
  • Set up client machines
  • Load system and application software
  • Document standard operating procedures to aid in problem solutions

Qualifications and Experience:

  • Enrolled in a  Networking and Technical Support Program or graduated
  • A+, MCP or MSCE an asset
  • Proficiency in MS Office 365 and Exchange Online, AutoCAD, Adobe Acrobat Professional, Win7/10
  • Excellent communication, time management, and problem-solving skills.

To apply, please send resumes to ue%25cbv%23pn@no-spam.com.


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