Career Opportunity

Workplace Consultant (Kitchener-Waterloo/Golden Horseshoe)

Reports To 

Regional Manager


Position Summary

The role of Workplace Consultant will focus on meeting and exceeding our new and existing client’s goals and objectives regarding the development of innovative and integrated workplace solutions. The Workplace Consultant will also be responsible to increase POI’s market share in the Kitchener-Waterloo and Golden Horseshoe to achieve the identified sales objective. In this role, you will work collaboratively with clients and partner with their consultants to inform the development of design concepts all with the goal of informing excellent and effective workplace design and implementation. Your role also requires you to conduct research and translate your deep knowledge of workplace trends and industry benchmarks into client-specific solutions.


General Responsibilities

  • Uphold the Vision and Mission of POI and enhance the customer journey by raising the bar relative to solutions

  • Determining the customer’s workplace issues

  • Qualifying the opportunity

  • Developing and executing an opportunity strategy

  • Developing relationships with all stakeholders

  • Driving brand preference to POI

  • Narrowing down and validating potential solutions

  • Working well with internal teams to ensure projects are executed well and high customer satisfaction

  • Following up on leads provided to you through POI Business Development efforts
  • Positioning POI’s integrated solution to prospects
  • Use the Steelcase Worklife and the POI showroom as selling tools to develop sales
  • Participate in sales meetings and training
  • Maintain your client/prospect information in POI’s Salesforce tool
  • Participate in networking opportunities and industry events I support of these responsibilities

Competencies

  • Customer Focus
  • Creative and Innovative Thinking
  • Excellent Presentation Skills
  • Accountability and Dependability
  • Communication
  • Problem Solving
  • Self-Directed and Team Work
  • Delegation
  • Highly Organized
  • Time Management
  • Professionalism
  • Accuracy and Detailed Oriented

Your Skills and Experience

  • University or college education in Interior Design, Urban Planning or another related field
  • Self motivated with high energy and an engaging level of enthusiasm
  • Must possess a valid Driver’s License
  • Excellent working knowledge of current Microsoft Office including Excel, PowerPoint and Word
  • Excellent listening skills
  • Demonstrate creative ability and excellent problem-solving skills


Work Conditions

  • POI’s working environment is supportive of employee wellbeing, encourages collaboration and promotes continuous improvement on an individual and organizational basis
  • While our offices are located in Waterloo, the successful candidate will have the ability to work independently and in various locations – showroom, customer location, home office, etc.
  • Hours are flexible based on a 35 hour week

What We Offer

  • Talent experience that empowers our people with unlimited opportunities to do meaningful work and to grow, learn and lead at every point in their career
  •  Newly designed offices that offer unique workspaces that strengthen connections and inspire innovative ways of working
  • Competitive salary

 

Qualified applicants should contact ue%25cbv%23pn@no-spam.com.


environments and experiences that inspire.